Answers to Common Queries

Frequently Asked Questions

Are Your Prices Competitive?

Ubest Automation Limited collaborates with over 50 countries worldwide. As a leading supplier in China, we offer significant discounts based on market demand.

What Is the Warranty Period?

We provide a standard one-year warranty for all new and original items.

Which Payment Methods Do You Accept?

We accept 100% T/T (Telegraphic Transfer) before shipping. For items with a lead time, a 30% deposit is required in advance, with the remaining 70% balance due before shipping. Customers with agents in China can contact us for RMB transfer.

What Shipping Methods Do You Use?

We primarily utilize carriers such as FedEx, DHL, UPS, BRE, etc. Customers with carrier accounts can arrange shipping themselves. We also offer free shipping to China freight forwarders.

What Is Your Delivery Time?

Typically, delivery takes around 1-3 days after receiving the advance payment. Items with a quoted lead time will be delivered accordingly.

How Are Goods Packaged?

Our packaging process involves multiple layers of protection. Products are initially placed in their original box, sealed with a label, then wrapped in bubble wrap to safeguard against collisions during transportation. Finally, all products are securely packed in sturdy boxes for further protection.

How Can Customers Request a Quote?

Customers can inquire via email, WhatsApp, WeChat, Skype, or any preferred communication platform. Simply reach out to us, and we'll promptly provide a tailored quote.