Pravila dostave

Shipping Carriers

We partner with several reputable shipping carriers, including USPS, UPS, FedEx, and DHL, to ensure timely delivery of our products.

Order Processing and Shipping Time

We are committed to processing and shipping all orders promptly. Typically, orders are processed within 1-2 business days and shipped within 3-5 business days. Please note that arrival dates may vary depending on the destination country.

Package Tracking

Upon shipment of your order, we will provide you with a tracking number and a link to the carrier's website for package tracking.

International Shipping

Yes, we offer international shipping to numerous countries worldwide. However, shipping fees, delivery times, and customs regulations may vary based on your location and the chosen shipping carrier.

Change Requests

If you need to change the shipping address or shipping method after placing an order, please contact our customer service team immediately for assistance.

Lost or Damaged Packages

In the rare event of a lost or damaged package during transit, please contact our customer service team promptly for resolution.

Return Policy

Return Window

You may return an item for a full refund within 30 days from the order date.

Eligibility

The 30-Day Money Back Guarantee applies only to in-stock items.

Refund Conditions

To qualify for a refund, the product must be returned in its original factory packaging, unused, unopened, and with all paperwork and accessories.

Fee Responsibility

Customers are responsible for both outbound and return shipping fees, as well as handling charges when returning products.

Initiating a Return

To initiate a return for a refund, please contact our customer service team via email or phone.

Refund Processing

Refunds are typically processed within 5-7 business days after receiving the returned item.

Exclusions

Shipping, handling, or related charges are not eligible for refund and will be excluded from the refunded amount.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately for assistance in arranging a replacement or refund.

Refund Policy Exceptions

Exceptions to the refund policy may apply in certain circumstances. For further details, please refer to our full refund policy or contact our customer service team.

Additional Information

For more information about our refund policy, please visit our website or reach out to our customer service team for assistance.